The following privacy policy applies to the use of our online offering www.arlette-kaballo-shop.com (hereinafter referred to as “website”).
We attach great importance to data protection. Your personal data is collected and processed in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).
1 Responsible party
The responsible party for the collection, processing, and use of your personal data within the meaning of Art. 4 No. 7 GDPR is Dominik Kaballo, familienCult GmbH & Co. KG, Engerser Str. 21, 56564 Neuwied, Germany. For contact details, please refer to our legal notice.
If you wish to object to the collection, processing, or use of your data by us in accordance with these data protection provisions, either in whole or for individual measures, you can address your objection to the controller.
You can save and print this privacy policy at any time.
2 General purposes of processing
We use personal data for the purpose of operating the website and shipping goods. (only for online store)
3 What data we use and why
3.1 Hosting
The hosting services we use serve to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, security services, and technical maintenance services, which we use for the purpose of operating the website.
In doing so, we or our hosting provider process inventory data, contact data, content data, contract data, usage data, meta and communication data from customers, interested parties, and visitors to this website on the basis of our legitimate interests in the efficient and secure provision of our website in accordance with Art. 6 (1) (f) GDPR in conjunction with Art. 28 GDPR.
3.2 Access data
We collect information about you when you use this website. We automatically collect information about your usage behavior and your interaction with us and record data about your computer or mobile device. We collect, store, and use data about every access to our website (so-called server log files). The access data includes:
– Name and URL of the file accessed
– Date and time of access
– Amount of data transferred
– Notification of successful access (HTTP response code)
– Browser type and browser version
– Operating system
– Referrer URL (i.e., the previously visited page)
– Websites accessed by the user’s system via our website
– User’s Internet service provider
– IP address and the requesting provider
We use this log data without assigning it to your person or otherwise creating a profile for statistical evaluations for the purpose of operating, securing, and optimizing our website, but also for anonymously recording the number of visitors to our website (traffic) and the scope and type of use of our website and services, as well as for billing purposes, to measure the number of clicks received from cooperation partners. Based on this information, we can provide personalized and location-based content and analyze data traffic, find and fix errors, and improve our services.
This is also our legitimate interest pursuant to Art. 6 (1) (f) GDPR.
We reserve the right to review the log data retrospectively if there are concrete indications of justified suspicion of illegal use. We store IP addresses in the log files for a limited period of time if this is necessary for security purposes or for the provision of services or billing, e.g., if you use one of our offers. After canceling the order process or after receipt of payment, we delete the IP address if it is no longer required for security purposes. We also store IP addresses if we have concrete suspicion of a criminal offense in connection with the use of our website. In addition, we store the date of your last visit as part of your account (e.g., when registering, logging in, clicking on
3.4 Data for the fulfillment of our contractual obligations
We process personal data that we need to fulfill our contractual obligations, such as name, address, email address, products ordered, billing and payment details. The collection of this data is necessary for the conclusion of the contract.
The data will be deleted after the warranty periods and statutory retention periods have expired. Data linked to a user account (see below) will remain stored for the duration of this account. The legal basis for processing this data is Art. 6 para. 1 sentence 1 b) GDPR, as this data is required for us to fulfill our contractual obligations towards you.
The legal basis for the processing of this data is Art. 6 (1) (b) GDPR, as this data is required for us to fulfill our contractual obligations to you.
3.5 User account
You can create a user account on our website. If you wish to do so, we require the personal data requested during login. When you log in later, only your email address or username and the password you have chosen are required.
For new registrations, we collect master data (e.g., name, address) and communication data (e.g., email address) as well as access data (user name and password).
Once you have created a user account, you can have us delete it at any time without incurring any costs other than the transmission costs according to the basic rates. A written notification to the contact details specified in section 1 (e.g., email, fax, letter) is sufficient for this purpose. We will then delete your stored personal data, unless we still need to store it for processing orders or due to legal retention obligations.
The legal basis for the processing of this data is your consent in accordance with Art. 6 (1) (a) GDPR.
3.6 Email contact
When you contact us (e.g., via contact form or email), we process your information to handle your inquiry and in case follow-up questions arise.
If data processing is carried out to implement pre-contractual measures based on your inquiry or, if you are already our customer, to implement the contract, the the legal basis for this data processing is Art. 6 (1) (b) GDPR.
We only process further personal data if you consent to this (Art. 6 (1) (a) GDPR) or if we have a legitimate interest in processing your data (Art. 6 (1) (1) f) GDPR). A legitimate interest lies, for example, in responding to your email.
4 Storage period
Unless specifically stated, we only store personal data for as long as is necessary to fulfill the purposes pursued.
In some cases, the law requires the storage of personal data, for example in tax or commercial law. In these cases, we only store the data for these legal purposes, but do not process it in any other way and delete it after the statutory retention period has expired.
5 Your rights as a data subject
Under applicable law, you have various rights regarding your personal data. If you wish to exercise these rights, please send your request by email or post, clearly identifying yourself, to the address specified in section 1. Address.
Below you will find an overview of your rights.
5.1 Right to confirmation and information
You have the right to clear information about the processing of your personal
data.
In detail:
You have the right to obtain confirmation from us at any time as to whether personal data concerning you is being processed. If this is the case, you have the right to request information from us free of charge about the personal data stored about you, together with a copy of this data. You also have the right to the following information:
the purposes of the processing; the categories of personal data that are being processed; the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations; where possible, the planned duration for which the personal data will be stored, or, if this is not possible, the criteria for determining this duration; the existence of a right to rectify or erase personal data concerning you or to restrict processing by the controller or a right to object to such processing; the existence of a right to lodge a complaint with a supervisory authority; if the personal data is not collected from you, all available information about the origin of the data; the existence of automated decision-making, including profiling, pursuant to Art. 22 (1) and (4) GDPR and, at least in these cases, meaningful information about the logic involved, as well as the significance and intended effects of such processing for you.
If personal data is transferred to a third country or to an international organization, you have the right to be informed about the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.
5.2 Right to rectification
You have the right to request that we rectify and, if necessary, complete personal data concerning you.
In detail:
You have the right to request that we rectify inaccurate personal data concerning you without delay. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data, including by means of a supplementary statement.
5.3 Right to erasure (“right to be forgotten”)
In a number of cases, we are obliged to erase personal data concerning you.
Specifically:
Pursuant to Art. 17 (1) GDPR, you have the right to request that we erase personal data concerning you without undue delay, and we are obliged to erase personal data without undue delay if one of the following reasons applies:
The personal data is no longer necessary for the purposes for which it was collected or otherwise processed. You withdraw your consent on which the processing was based in accordance with Art. 6 para. 1 sentence 1 a) GDPR or Art. 9 para. 2 a) GDPR, and there is no other Legal basis for processing. You object to the processing in accordance with Art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing in accordance with Art. 21 (2) GDPR. The personal data has been processed unlawfully. The personal data has been processed unlawfully. The erasure of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which we are subject. The personal data has been collected in relation to the services offered by the information society pursuant to Art. 8 (1) GDPR.
If we have made the personal data public and are obliged to delete it pursuant to Art. 17 (1) GDPR, we shall take appropriate measures, including technical measures, taking into account the available technology and implementation costs, we will take appropriate measures, including technical measures, to inform data controllers who process the personal data that you have requested them to delete all links to this personal data or copies or replications of this personal data.
5.4 Right to restriction of processing
In a number of cases, you are entitled to request that we restrict the processing of your personal data.
Specifically:
You have the right to request that we restrict processing if one of the following conditions applies:
the accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data, the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead, we no longer need the personal data for the purposes of processing, but they are required by you for the establishment, exercise, or defense of legal claims, or for reasons of public interest related to the free exercise of your right of freedom of expression and information. and have requested the restriction of the use of the personal data instead; we no longer need the personal data for the purposes of processing, but you need the data to assert, exercise, or defend legal claims, or you have objected to the processing pursuant to Art. 21 (1) GDPR, as long as it is not yet clear whether the legitimate reasons of our company outweigh yours.
5.5 Right to data portability
You have the right to receive personal data concerning you in a machine-readable format, to transfer it, or to have us transfer it.
Specifically:
You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used, and machine-readable format, and you have the right to transmit this data to another controller without hindrance from us, provided that
the processing is based on consent pursuant to Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR or on a contract pursuant to Art. 6 (1) (b) GDPR and processing is carried out using automated procedures.
When exercising your right to data portability in accordance with paragraph 1, you have the right to have the personal data transmitted directly from us to another controller, insofar as this is technically feasible.
5.6 Right to object
You have the right to object to the lawful processing of your personal data by us if this is justified by your particular situation and our interests in the processing do not outweigh this.
In detail:
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(e) or (f) GDPR; this also applies to profiling based on these provisions . We will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims.
If we process personal data for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is related to such direct marketing.
You have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out for scientific or historical research purposes or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out in the public interest.
5.7 Automated decisions, including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. Automated decision-making based on the personal data collected does not take place.
5.8 Right to withdraw consent under data protection law
You have the right to withdraw your consent to the processing of personal data at any time.
5.9 Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement, if you consider that the processing of personal data concerning you is unlawful.
6 Data security
We make every effort to ensure the security of your data within the framework of the applicable data protection laws and technical possibilities.
Your personal data is transmitted to us in encrypted form. This applies to your orders and also to the customer login. We use the SSL (Secure Socket Layer) encryption system, but would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may have security gaps. Complete protection of data against access by third parties is not possible.
To secure your data, we maintain technical and organizational security measures in accordance with Art. 32 GDPR, which we continually adapt to the state of the art.
We also do not guarantee that our website will be available at certain times; disruptions, interruptions, or failures cannot be ruled out. The servers we use are regularly and carefully backed up.
7 Transfer of data to third parties, no data transfer to non-EU countries
As a matter of principle, we only use your personal data within our company. If and to the extent that we engage third parties in the performance of contracts (such as logistics service providers), they only receive personal data to the extent that the transfer is necessary for the corresponding service.
In the event that we outsource certain parts of data processing (“contract processing”), we contractually oblige processors to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the rights of the data subject.
Data will not be transferred to entities or persons outside the EU beyond the scope specified in section 4 of this statement, nor are there any plans to do so.
8. Analysis tools and advertising Matomo (formerly Piwik)
This website uses the open source web analysis service Matomo. Matomo uses technologies that enable cross-page recognition of the user for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Matomo about the use of this website is stored on our server. The IP address is anonymized before storage. With the help of Matomo, we are able to collect and analyze data about the use of our website by website visitors. This allows us to find out, among other things, when which pages were viewed and from which region they come.
We also collect various log files (e.g., IP address, referrer, browsers and operating systems used) and can measure whether our website visitors perform certain actions (e.g., clicks, purchases, etc.). The use of this analysis tool is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in the anonymous analysis of user behavior in order to optimize both its website and its advertising. If consent has been requested (e.g., consent to the storage of cookies), processing is carried out exclusively on the basis of Art. 6 (1) lit. a GDPR; consent can be revoked at any time. Hosting We host Matomo exclusively on our own servers, so that all analysis data remains with us and is not passed on.
As of May 25, 2018