Shipping to Switzerland
At the Arlette Kaballo Concept Store, we offer our Swiss customers the option of shopping with us conveniently via MeinEinkauf.ch. Here you will find all the important information at a glance.
Your advantages
- Easy ordering: Use the MeinEinkauf.ch service for uncomplicated processing.
- No German VAT: You benefit from net prices without German VAT.
- Fast delivery: Your package will be delivered reliably and securely.
Shipping and processing via MeinEinkauf.ch
To use our shop from Switzerland, we recommend working with MeinEinkauf.ch. Here’s how it works:
- Registration: Create a free account at MeinEinkauf.ch.
You will receive a MeinEinkauf.ch email address (e.g., mustermann@MeinEinkauf.ch). - Use your shipping address: Use the special MeinEinkauf.ch email address when placing your order in our shop.
IMPORTANT! Shipping AND billing address: MeinEinkauf GmbH, Maybachstr.19, 78467 Konstanz - Customs clearance: MeinEinkauf.ch takes care of customs formalities and any fees.
- Delivery: Your order will be delivered directly to your home.
The MeinEinkauf.ch team will also be kept informed about the status of your order so that it can be sent to your address in Switzerland as quickly as possible.
You can then view the status of your order approximately 48 hours after receipt at www.meineinkauf.ch under “My Orders.”
Register here at MeinEinkauf.ch
Please note: A fee of CHF 17.90 applies per order. The fees depend on the size of the package. You can find out the exact costs during the free registration process at meineinkauf.ch.
Shipping costs
The same shipping costs apply to orders placed via MeinEinkauf.ch as to deliveries within Germany:
- Standard shipping: €4.90 per order
- Free shipping: We ship free of charge for orders over €80.
Frequently asked questions (FAQ)
Why MeinEinkauf.ch?
With MeinEinkauf.ch, you save yourself the hassle of customs clearance and can shop in German online stores without any problems. All formalities are taken care of for you.
Are there any additional costs?
Yes, MeinEinkauf.ch charges a service fee for customs clearance and delivery. This will be billed to you directly by MeinEinkauf.ch.
Can I return my order?
Yes, returns are possible. Please note that MeinEinkauf.ch does not refund customs duties or service fees.
Contact
Do you have any further questions? Our customer service team will be happy to help:
- Phone: +49 (0) 160-944 838 86
- Email: info@arlette-kaballo-shop.com